PTC

PLM Associate Consultant

PTC

Oct 2024 - Present

Windchill

Description

Worked on Customizing Windchill product for customers

Skills Used

Java

WindChill

PTC

IoT Associate Consultant

PTC

Jun 2022 - Oct 2024

ThingWorx

Description

I specialize in designing and developing ThingWorx applications for clients, utilizing Miro to create detailed mockups and flow diagrams. I have developed ThingWorx web component extensions, including a drag-and-drop feature for ThingWorx Grids and an SVG Editor extension. Collaborating closely with architects, I have contributed to the creation of new UI/UX features on the ThingWorx platform. Additionally, I work directly with customers to determine their UI needs and explore various design systems to enhance their user experience.

Skills Used

Javascript

HTML5

CSS

UI/UX Design

ThingWorx

Javascript

HTML5

CSS

UI/UX Design

ThingWorx

Walmart

E-Commerce Personnal Shopper

Walmart

Apr 2018 - May 2022

Description

I efficiently managed the fulfillment of online customer orders by picking and bagging items, ensuring timely and accurate delivery. I organized and maintained the back room operations to streamline the process for dispensers and customers. Additionally, I loaded customer vehicles, ensuring all products met high-quality standards. I also addressed and resolved customer complaints and issues, providing excellent customer service throughout.

Skills Used

Customer Service

Dicks Sporting Goods

Team Sports Associate

Dicks Sporting Goods

May 2019 - Aug 2019

Description

I assisted customers in locating essential items for team sports activities, ensuring they had everything they needed for optimal performance. I also handled online orders, picking and preparing items for shipment. Additionally, I provided recommendations on products that could enhance athletes' performance on the field, leveraging my knowledge to improve customer satisfaction and support their athletic goals.

Skills Used

Customer Service